What the Heck is Results May Vary?
Results May Vary is a podcast, and a community, to help you design your life. Through our work in the fields of design, innovation, and executive coaching, Tracy DeLuca, Chris Waugh, and Katia Verresen have learned that the creative problem-solving strategies we use to help organizations tackle tough challenges apply to people-problems too. The design process is universal - - gaining empathy and taking action is useful for every industry, and individual, alike. Our hope is that by sharing stories from people who’ve designed their own lives in unique ways, that you can take what’s useful and apply it in your own. And together, we’ll all learn from each other along the way. So tune in, take note, try an experiment, and then try another. We are all born creators. And every day is a whole new chance to create. Now let’s learn, and play, together along the way!
Hi, I’m Tracy
I am the Founder of How Might We Design, a mental health-focused creative consultancy. My work is driven by a passion to transform patient, provider, and caregiver experiences, with a deep desire to expand my impact globally. I have developed mental health strategies and business offerings for organizations like Sutter Health, Headspace, The Steve Fund, and most recently, a clinically-supported behavior-change program in Singapore around diabetes prevention and management. Prior to my healthcare industry experience, I spent 7 years at global design firm IDEO, as a Communications Design & Project Lead, and 10 years working in advertising.
The Results May Vary podcast was born out of a desire to teach design thinking superpowers to as many people as possible, and to help you use these skills to design your own life. I am also the current caretaker of a Mid-Century Modern vacation rental / creative collaboration space called Billy’s Astro Lounge, which is a manifestation of my own life design experiments, and which you are enthusiastically invited to enjoy!
IG @travelbetty and @billysastrolounge
Hi, I'm Chris
As Sutter Health’s first Chief Innovation Officer, I apply my extensive experience in human-centered design to guide the integrated healthcare network’s innovation strategy. Human-centered design is a creative approach that seeks personalized solutions to meet individual needs — understanding people and their behaviors, identifying trends and exploring solutions that improve a person’s healthcare experience. With this approach, Sutter aims to make healthcare more usable and accessible for patients, doctors and nurses.
Over the past four years, me and my team of 20, including rescue-dog and office mascot, Robby, launched new products and services within the Sutter Health network. Before joining Sutter Health, I held entrepreneurial leadership roles at IDEO, and served as the vice president of design at One Medical Group. Over the years, I’ve given presentations on innovation and design at Google, Stanford University, TEDx, Oliver Wymen Health Innovation Summit and Becker’s Hospital Review conferences. As co-founder of the “Results May Vary” podcast, I am inspired to help audiences channel their inner designer. And in my freetime, I enjoy competing in triathlons and traveling internationally as a competitive mountain biker.
Twitter: @_waugh
Hi, I’m Katia
I coach C-suite executives and rising stars from the earliest startups to Fortune 100 companies. My passion is to help ambitious leaders achieve their full human potential. My practice is both in Silicon Valley and NYC with clients such as Amazon, Facebook, Figma, Spotify, Stanford Business School, and Thrive Capital.
Twitter @kvaleadership
Hi, I’m Jenny
I once heard that audio is better than video because "the pictures are better." I am obsessed with podcasting because it creates intimacy. I am excited to join the Results May Vary team to learn just what's behind all of this fascinating "design your life" stuff.
I got my podcasting chops at Columbia Journalism School in 2015 and have worked on a food politics podcast, produced stories about the last human-operated toll booth in South Florida and why the New York City Public Schools are in dire need of Bengali-speaking teachers. I also produced a show all about improving communication skills. (Hint: It's not what you want to say, but what your audience needs to hear.)
I am a Native Nevadan, (always pining for the mountains) living with my handsome "gear head" husband in San Jose.